Frequently Asked Questions

These are the most common questions we're asked regarding our pool and spa services. If your question isn't answered here, please give us a call so we can help!

  • How long does it take to build an in-ground pool?

    Our timeline for both fiberglass and liner pools is a week or two. This can vary depending on pool size, design complexity, weather, and permit approvals. We’ll provide a detailed schedule before your project begins. 


  • What types of in-ground pools do you build?

    We build fiberglass and custom vinyl liner pools.

  • How much does an in-ground pool cost?

    Our pools starting price is $35,000 and will go from there. This varies depending on multiple factors. The size of the pool, whether it’s a fiberglass or a liner pool, if there are any added extras such as deck jets, lights, automation, etc. Please reach out to us for our pricing! 

  • Do you handle permits and inspections?

    Yes! We take care of all necessary permits, inspections, and local code requirements to make your pool project completely hassle-free. 

  • Can I customize the shape, depth, and features of my pool?

    Absolutely! Our liner pools can be custom designed to fit your yard, lifestyle and budget. Choose your shape, depth, liner pattern, lighting, and features such as waterfalls, spas, tanning ledges, or automation systems. 

    Fiberglass pools come pre-designed, with many different models to choose from. We can add extras like deck jets, bubblers, lights and laminars.

  • What’s the best time of year to build a pool?

    We recommend either the spring or the fall for pool installs.


    If we do the install in the spring, the pool will be up, running and ready for summer.


    If we install the pool in the fall, the pool will be ready for opening in the spring as well as the yard being put back together for the summer. 


  • What services do you offer for pool maintenance?

    We provide pool and spa weekly service, including skimming, brushing, vacuuming, filter cleaning, chemical testing, and balancing. We also handle pool and spa openings, closings, and equipment inspections/repairs. Our store is stocked with everything you need for chemicals and equipment!

  • How often should I have my pool serviced?

    For most homeowners, weekly service keeps your pool in perfect shape. Regular visits prevent algae, ensure safe water, and protect your equipment. 

  • Do you repair pool equipment?

    Yes — our technicians repair and replace pumps, filters, heaters, lights, salt systems, and automation panels. 

  • What should I do if my pool water turns cloudy or green?

    Cloudy or green water usually means a chemical imbalance or algae growth. You can test the water and add chlorine, but the best solution is to stop in with a water sample. We’ll diagnose the cause, treat the water, and get it crystal clear again. 

  • What brands or models of hot tubs do you sell?

    We carry top-quality hot tubs from Hatana and Garden Leisure known for energy efficiency, comfort, and durability. 

  • Do you install and deliver hot tubs?

    Yes — we provide delivery, installation, and setup for all the hot tubs we sell. We’ll coordinate electrical requirements and ensure your spa is ready to use. 

  • How often should I drain and clean my hot tub?

    It’s best to drain and refill your hot tub every 6 months. Clean the filters monthly and keep the water balanced to extend the life of your spa. 

  • Do you offer hot tub repairs or warranty service?

    We offer hot tub service on the spas that we sell. As for warranty service, we go off of the manufacturers warranty terms.

  • What pool chemicals do you carry?

    We stock everything you need: FROG products, chlorine, bromine, algaecides, shock treatments, pH balancers, stabilizers, salt, test kits, and more. All from trusted brands. 

  • Do you offer water testing?

    Yes! Bring in a water sample and we’ll provide a free professional water test and product recommendations to keep your pool balanced. 

  • How often should I test my pool water?

    We recommend testing your water once a week during swim season — or anytime after heavy rain or heavy pool use. 

  • Can you recommend a chemical treatment plan for my pool?

    Definitely. Our team can design a custom maintenance plan based on your pool type, size, and filtration system to simplify your care routine. 

  • Do you offer delivery or online ordering for chemicals?

    Yes we do! If you can't make it in during our office hours, give us a call and we can set up a delivery time or a pick up time after the store closes. 

  • Do you offer financing options?

    Yes, we partner with trusted lenders to offer flexible financing plans for pool construction 

  • What areas do you serve?

    We proudly serve West Michigan. If you’re unsure whether you’re in our service area, just give us a call! 

  • Are you licensed and insured?

    Yes — we are fully licensed and insured, and our technicians are professionally trained. Your project and property are always protected. 

  • How can I schedule a consultation or request a quote?

    You can call us, send us a message via our website under the “contact us” tab, or visit our showroom. We’ll discuss your goals, answer questions, and provide a free, no-obligation estimate. 

  • What’s involved in opening or closing a pool for the season?

    For our openings we remove the pool cover, fill the pool if needed, start up and check for any problems with the equipment. Cleaning of the pool is additional time which is an extra charge.


    For our closings we install the pool cover, blow the lines with antifreeze and plug the skimmer and returns. 

  • How do I convert my pool to saltwater?

    Converting a pool to saltwater is easier than most homeowners think.


    We install a saltwater chlorination system that generates chlorine automatically from dissolved salt in your water — no more storing or adding chlorine tablets.


    Benefits include:

        • Softer, more comfortable water

        • Lower long-term chemical costs

        • Easier maintenance

        • No harsh chlorine smell


    Most conversions can be done in a single day. We’ll inspect your system, recommend the right equipment size, and handle installation from start to finish.

  • What’s the difference between chlorine and saltwater pools?

    The main difference is how the chlorine is introduced:

        • Traditional pools use added chlorine tablets or liquid.

        • Saltwater pools use a generator to convert salt into chlorine naturally.


    Both sanitize the water effectively, but saltwater pools offer:

        • Gentler water that’s easier on eyes, skin, and swimsuits

        • Fewer harsh odors

        • Steadier chlorine levels

        • Slightly higher upfront costs but lower maintenance costs over time


    We can help you decide which system fits your pool and lifestyle best.

  • Can I upgrade my pool lighting or automation system?

    Yes! Modern pool technology makes upgrades easy and energy-efficient.


    We can install:

        • LED lighting systems for brilliant color effects and lower power use

        • Smart automation controls to manage your pump, heater, lights, and spa from your phone

        • Timers and variable-speed pumps for energy savings


    Whether you want ambiance, convenience, or efficiency, we’ll design an upgrade that fits your existing pool setup.